Customer Support Associate, French (BPO - Non-voice Process) | Leading ITeS Company

Qualification

Any Graduate

Skills required

Excellent English communication Good communication skills and writing proficiency in French Ability to interact with people and handle situations

CTC

Up to 5 LPA (depending on skills and experience)

Eligibility

Willing to work from office/home
Willing to do night shift - 6:30 pm - 6:30 am

Location

Kochi

Application Status

Job Description

Listening to customer's concerns and handling complaints and returns
Giving detailed explanations of services or products
Working with a sales team to create better methods to address customer complaints
Providing product and service support or technical support to customers
Cab facility available for night shifts (25 km radius)
Weekly five days of work and two days off (Rotational Week off)

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About Company

A leading Business Process Transformation company that provides customer support & other IT-enabled services to businesses across a broad range of industries - including Banking & Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, Technology, Travel, Hospitality, and Logistics.