Job Description

• Manage a high volume of incoming phone calls from potential and existing customers
• Identify and evaluate customers’ needs to ensure satisfaction and loyalty.
• Build Relationships through transparent and engaging communication.
• Offer accurate and valid information about products and services.
• Address customer complaints providing effective solutions within designated time frames, and ensuring follow-up to guarantee resolution.
• Contact potential customers to introduce and promote products or services using provided scripts

About Company

India’s top multinational health insurance company headquartered in Chennai. The company provides services in health, personal accident and overseas travel insurance, directly as well as through various channels like agents, brokers and online.